Losing your Emirates ID can feel overwhelming, especially given how essential it is for day-to-day life in the UAE. Whether it’s needed for banking, visa processing, healthcare, or even mobile subscriptions, your Emirates ID is central to verifying your identity and legal status in the country. If you’ve misplaced yours, don’t panic. This guide explains how to report lost Emirates ID online, replace it, and what to do if you’re abroad, all in a few simple, actionable steps.
How to Report Lost Emirates ID Online
If your Emirates ID goes missing, the first priority should be securing your personal data. The government of the UAE, through the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP), has made it easy to report and request a replacement using online services. Knowing exactly how to report lost Emirates ID online will help you avoid any legal or administrative issues and ensure that no one can misuse your information.
You must act immediately to inform the authorities and initiate the replacement process. Here’s a comprehensive step-by-step explanation to guide you through the reporting process.
Access the ICP Portal or Mobile App
The first step in reporting your lost Emirates ID is accessing the official portal or downloading the UAEICP app available for both Android and iOS. These platforms are the most secure and reliable ways to interact with the UAE’s identity authority. They offer a range of services, from issuing ID cards to updating personal information.
Make sure to create an account or log in using your UAE Pass or your Emirates ID number (if you remember it). If you’re logged in as a guest, you may still be able to use some services, but a verified login allows for a smoother experience.
Navigate to “Report Lost ID” Service
Once logged in, head over to the “ID Card Services” section. There, you’ll find the option labeled “Report Lost ID.” Click on it to start the official process. This step is essential in how to report lost Emirates ID online, as it notifies the ICP that your card is missing and immediately disables it to prevent misuse.
Reporting lost identification cards through the online system is a critical security measure. It should be done as early as possible to reduce the risk of identity fraud or legal complications. Delaying the report may result in processing delays or even fines, so prompt action is always advised.
Enter Required Details
You’ll now be asked to fill in a form with essential personal information. The details required may include your:
- Full name (as per your passport or Emirates ID)
- Emirates ID number (if available)
- Passport number
- Date of birth
- Nationality
- Mobile number and email
Providing accurate and honest information here is critical. If your ID number isn’t available, the ICP can still verify your identity through your passport and visa data.
Attach Supporting Documents
To validate your request, the system will ask you to upload official documents. These usually include:
- A clear scan of your passport
- A copy of your residency visa page
- A recent passport-sized photo on a white background
- A police report may be required in some emirates
The quality and clarity of these documents can affect your application, so be sure to use high-resolution scans or photos.
Pay the Reporting Fee
As part of the process of how to report lost Emirates ID online, you’ll be prompted to pay the reporting and replacement fee after submitting your personal details and required documents. The total fee typically ranges between AED 300 and AED 370, depending on your emirate and service center. Payments can be made securely via the ICP portal using a valid debit or credit card.
Once your payment is processed, you will receive a confirmation via email or SMS containing a reference number. Be sure to keep this number safe, it will allow you to track the status of your replacement Emirates ID through the online portal.
Request Lost or Damaged ID Card Replacement
After reporting your Emirates ID as lost, the next step is to request a replacement. If you’re navigating how to report lost Emirates ID online, you’ll be pleased to know that the reporting and replacement processes are seamlessly connected on the ICP portal.
There’s no need to wait for manual approval before initiating your replacement request. In fact, completing both steps in one session helps streamline the process and significantly reduces overall waiting time for your new card.
Step-by-Step Guide to Replacing a Lost Emirates ID
Here’s how to request your replacement ID card with ease:
1. Choose “Apply for Replacement ID”
From the same portal (or mobile app), go to the “Emirates ID” section and choose the service titled “Apply for Replacement ID.” This service is designed for anyone who has lost or damaged their card and needs a new one issued.
You can apply as an individual or on behalf of a family member (if you’re legally authorized). If you’re unsure of your eligibility, the system will prompt you for verification based on your previously submitted documents.
2. Fill the Application Form
The replacement form will request similar information to the reporting form. However, here you’ll also be asked to confirm your:
- Delivery address
- Preferred Emirates Post branch for collection (if applicable)
- Preferred processing speed (normal or urgent service)
Normal processing usually takes 4–6 working days, whereas urgent service costs extra but delivers your card in 1–2 days.
3. Upload Required Files Again
Even if you uploaded documents while reporting the lost card, you might be required to submit them again for the replacement application. This ensures consistency and prevents misuse of previously submitted documents.
Make sure your photo and passport copy meet the guidelines. You may also need to reattach the payment receipt from the reporting step.
4. Complete Payment and Confirm
The replacement cost is similar to the reporting fee, AED 300 to AED 370, plus additional courier fees if needed. After payment, you’ll get another reference number which allows you to track the status of your Emirates ID through the ICP website or app.
Lost Emirates ID Outside UAE
If you lose your Emirates ID while abroad, the steps remain similar but include extra verification. In this case, you must:
1. Contact the UAE Embassy or Consulate in the country where you lost the ID.
2. Obtain a consular letter that confirms your identity and loss of Emirates ID.
3. Once back in the UAE, proceed with the “how to report lost Emirates ID online” steps and apply for a replacement.
Until your Emirates ID is replaced, your residency visa and passport will be the only valid identification documents to access services.
FAQ
Can I Travel Outside the UAE Without My Emirates ID?
While your Emirates ID is essential within the UAE, your passport and residency visa are the main travel documents. If your ID is lost, ensure that your visa is valid and your passport is in hand. You may be asked to show proof that your ID has been reported and is being replaced.
How Can I Track the Status of My Emirates ID?
Once you’ve submitted your replacement request, go to the ICP website and click on “Track ID Status.” Enter your application or reference number to see the latest updates. This service provides real-time tracking and estimated delivery dates.
How Long Does It Take to Replace a Lost Emirates ID?
Standard processing takes about 4 to 6 business days. However, urgent processing options are available at extra cost, reducing wait time to 1–2 days.
Why Is Your Emirates ID Important?
The Emirates ID serves as your national identification card and is required for:
- Opening bank accounts
- Real estate transactions (including freehold properties for sale in Dubai)
- Accessing healthcare services
- Driving license renewals
- SIM card registration
- It also allows authorities to verify your identity digitally.
HOW TO RENEW MY EMIRATES ID?
To renew your ID, visit the ICP portal, select “Renew Emirates ID” under ID services, and follow the application process. Renewal typically opens 6 months before expiry and follows a similar document submission and payment process.
HOW TO UPDATE MY DATA ON MY EMIRATES ID CARD?
If your personal data changes (name, job, address), it must be updated through the ICP portal. Choose “Update Personal Info”, submit relevant documents (e.g., work contracts, tenancy contracts), and pay the update fee. Updates take about 1 week to reflect.
What happens if you lose your ID in the UAE?
Losing your ID in the UAE without reporting it can result in penalties. It also opens the door for identity theft. Immediate reporting ensures your card is blocked from unauthorized use and initiates the replacement process smoothly.
How do I report my lost Emirates ID?
You can follow the steps for how to report lost Emirates ID online through the ICP website or the UAEICP mobile app. Simply navigate to the “ID Card Services” section and select “Report Lost ID.” This action officially deactivates your card, ensuring it can no longer be misused or considered valid for transactions.
How can I block my lost Emirates ID?
By submitting a report via the ICP portal, your ID is automatically blocked. No separate blocking process is needed. You will receive confirmation via email or SMS that the ID is no longer valid and is in replacement status.
