Losing your Emirates ID can feel stressful, especially since it’s an essential form of identification in the UAE. Whether it’s misplaced or stolen, knowing how to report lost Emirates ID online is crucial. The good news? The process is simpler than you might think. In this blog, we’ll walk you through the step-by-step instructions for reporting a lost card, requesting a replacement, and protecting yourself from any misuse.
How to Report Lost Emirates ID Online
If your Emirates ID goes missing, acting fast is critical to avoid legal or administrative issues. Luckily, the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) offers a streamlined process that allows residents to report a lost Emirates ID online without visiting an office in person.
Here’s how to report lost Emirates ID online quickly and securely:
1. Visit the Official ICP Website or App
Go to https://icp.gov.ae or download the UAE ICP mobile app available on iOS and Android. These platforms are the official channels where you can submit your loss report and apply for a replacement.
2. Select the ‘Report Lost ID’ Service
Under the services section, choose the option that reads “Report ID Lost.” This service is also referred to as “Apply for ID card replacement.”
3. Provide Required Information
You will be asked to enter your personal details like full name, nationality, passport number, and UID number. You’ll also need to mention when and where the ID was lost or stolen.
4. Upload a Passport-Size Photo (If Requested)
In some cases, you may be asked to submit a recent photo. Make sure it meets official requirements (white background, high resolution, etc.).
5. Pay the Replacement Fee
The system will guide you to the payment page where you will need to pay the Emirates ID replacement cost. This varies slightly depending on how you apply (online, in person, or through a typing center).
6. Submit and Track the Application
After completing the process, you’ll receive a reference number to track your application. You’ll be notified once your replacement Emirates ID is ready for collection or delivery.
That’s the full process of how to report lost Emirates ID online, efficient, secure, and user-friendly.
Why Is Your Emirates ID Important?
The Emirates ID is much more than a regular identification card. It’s a critical document for all residents and citizens of the UAE. Here’s why it’s essential to keep it safe and report it immediately if lost:
- Identity Verification: Used in banks, government offices, and private institutions for identification.
- Travel and Immigration: Required for exiting and entering the country at smart gates.
- Healthcare Access: Needed for medical appointments, insurance claims, and hospital visits.
- Residency Proof: Essential for renting properties or opening utility accounts.
Losing it can disrupt several aspects of daily life, making it vital to understand how to report lost Emirates ID online and replace it as soon as possible.
What to Do in Case of Damaged Emirates ID
Not all ID issues involve total loss. If your Emirates ID is damaged, scratched, broken, or no longer readable, it still needs replacing.
Visit the ICP Portal
Select the service for ‘Replacement for Damaged ID’ rather than lost.
Submit Damage Evidence
You may be asked to upload photos of the damaged card to support your claim.
Provide Identity Verification
Fill in all your identity details, including Emirates ID number, passport, and visa details.
Pay Replacement Fees
This cost will generally match that of a lost card replacement.
Following this ensures your ID is updated and functional, protecting you from fines and service disruptions. Now you know how to update your Emirates ID details.
What If Someone Misuses Your Lost Emirates ID?
A major concern for many people is whether a lost Emirates ID can be used for illegal activities. Unfortunately, if not reported promptly, it can be misused for fraudulent transactions.
Here’s what you can do:
Report to the Police
If you suspect someone may use your ID for impersonation, immediately report it to the local police to prevent potential misuse.
Monitor Your Bank and Phone Accounts
Look for suspicious transactions, new account sign-ups, or calls you didn’t initiate.
Contact Your Bank and Service Providers
Inform banks, telecom companies, and other providers that your ID has been lost so they can flag your account for unusual activity.
Request an Official ID Block (If Needed)
If you have strong reason to believe misuse is likely, you can ask the ICP or police to block your lost ID to prevent further problems. This is a preventive action often taken in cases of theft.
Understanding how to report lost Emirates ID online early reduces the risk of ID misuse significantly.
How to Prevent Losing Your Emirates ID in the Future
Prevention is better than cure, especially when it involves sensitive identity documents. Here are practical tips to avoid losing your Emirates ID:
1. Use an RFID-Blocking Cardholder
These are specially designed to protect and store ID cards securely. Choose a slim and durable holder that you can keep in your wallet or bag.
2. Avoid Carrying It Unnecessarily
Unless required for a particular service or verification, consider leaving your Emirates ID safely at home.
3. Use Digital Copies When Possible
Several UAE-based apps like UAE PASS and the ICP app let you carry a digital version of your ID. This reduces the need to carry the physical card at all times.
4. Label Your Wallet or Bag
In case it’s misplaced, including a phone number inside your wallet or bag increases the chance of someone returning it.
5. Keep a Scanned Copy Online
Store a secure digital copy in your email or cloud storage. This will help when filling out replacement applications.
These steps can save you the hassle of repeating the process of how to report lost Emirates ID online in the future.
FAQs
How do I report my lost Emirates ID?
You can report your lost Emirates ID online through the ICP portal at icp.gov.ae or via the mobile app. Select the “Report Lost ID” service, fill in your personal information, upload any required documents, pay the replacement fee, and submit the application.
Can Emirates ID be tracked if lost?
No, the Emirates ID itself cannot be tracked like a GPS-enabled device. However, once you file a report and request a replacement, your previous ID becomes inactive and unusable. Make sure to act quickly by following the correct procedure for how to report lost Emirates ID online.
Can lost Emirates ID be misused?
Yes, in some cases, lost IDs can be used for fraud. That’s why it’s crucial to report the loss as soon as possible, notify your bank, and monitor your account for suspicious activity. Reporting to the police is also advisable.
Can I block my Emirates ID?
While you cannot “block” it directly as with credit cards, reporting the ID as lost through the ICP system deactivates it. If you’re concerned about fraudulent use, notify the police, who can assist in preventing its misuse.
